As people are getting more tech savvy, usage of internet is also increasing day by day. According to a study conducted by "India Online 2011", nearly 65 million people are using internet in 2011 when compared to 51 million in last year. This growth indicates the sustainability of technology. E-Commerce is also a part of this technology that makes trading easy and is just a mouse click away.
E-Commerce, also known Electronic Commerce consists of
business activities that take place via electronic media (computer). It involves buying and selling of goods online using Electronic Data Interchange (EDI).The best examples for E-Commerce are electronic payments, internet banking, online ticket booking, online shopping and online auctions.
Types of E-Commerce
Business to Business (B2B)
Business to Consumer (B2C)
Consumer to Consumer (C2C)
Peer to Peer (P2P)
M-Commerce
E-Commerce Benefits:
- By going to the physical store, you are limiting yourself in a particular geographical area but in e-commerce the whole world is yours and trading get a wider scope.
- The search engine brings more new customers to look into the various products available and it also increases traffic for the website which is profitable to e-commerce business too.
- It is a low cost venture as the marketing expenses, management expenses and location expenses are reduced as all transactions happen online.
- Instead of going to physical store and search for the products, locating a product is possible in just one mouse click. Some of the websites also remember the preferred searches of the customers which makes repeated purchases easy.
- It eliminates travelling expenses and also long distance travels as the trading can take place virtually at home itself.
- Comparing prices between different products is easy as there are many websites that provides this option.
- There are many additional features such as bargains, coupons and various deals which make shopping convenient.
- In physical store, not much information is available about every product but in search engines abundant information is available.
- It is available 24*7 as websites are available all the time.
Drawbacks of E-Commerce
- Security and privacy is a matter of concern and this prevents customers from purchasing online.
- Online fraud is high and many public policy issues remain unsolved.
- Customers wishing to buy product would want to touch and feel the product before making decision for buying, which is not possible in the virtual store like e-commerce.
The following are the top E-Commerce portals:
- 99labels.com
- Bindaasbargain
- Flipkart.com
- Myntra.com
- Naaptol.com
- SnapDeal
A study says that by the end of the year 2011, the Indian market for E-Commerce would cross Rs.46000 crore and online travel industry will be responsible for this tremendous growth as it covers76% of the total E-Commerce industry.